Consultancy

Account management
This comes as a standard service included with the licence fee. Upon purchase of the system the trust is appointed an account manager who is there to provide support during the implementation of MyJobPlan and ensure the trust gets the most out of the system.

 

In discussion with the trust the account manager creates a project plan and agrees objectives, focusing on what the trust wishes to get from the job planning process. Any risks to achieving these objectives are identified at the start. On an on-going basis the account manager then reviews trust progress against the agreed project plan and objectives. They produce regular reports for the trust project manager and medical director, identifying any areas that need further assistance and helping the trust derive as much value as possible out of the system. Regular review meetings are held to review progress.

 

Project management
This is an additional service available to trusts which would like extra assistance with the implementation of MyJobPlan. The project management service allows a trust to delegate responsibility to Zircadian across one or more departments which require extra assistance. Working closely with the clinical director, Zircadian will create a tailored project plan for each of these departments, and will oversee implementation. We will carefully customise the clinical language to be used in the service plan and job plans, and will ensure all job plans are recorded and signed off in the system.

 

Data migration
Trusts purchasing MyJobPlan often have existing paper job plans which they would like input in to the system. By purchasing this additional service trusts will usually find that the inaccuracy of calculating PAs by hand is highlighted. Comparison shows an average reduction of between 0.1 and 0.3 PAs per job plan by using the electronic system. This equates to an average saving of between 10 and 30 PAs per year in a trust with 100 consultants.