Software and Services

Account Management

Account Management is a standard service included with the e-JobPlan licence fee. Upon purchase of the system the trust is appointed an account manager who is there to provide support during the implementation of e-JobPlan and ensure the trust gets the most out of the system.

In discussion with the trust the account manager creates a project plan and agrees objectives, focusing on what the trust wishes to get from the job planning process. Any risks to achieving these objectives are identified at the start. On an on-going basis the account manager then reviews trust progress against the agreed project plan and objectives. They produce regular reports for the trust project manager and medical director, identifying any areas that need further assistance and helping the trust derive as much value as possible out of the system. Regular review meetings are held to review progress.